Last updated: 27/08/2025
Tirtha Agro & Foods (“Company”, “we”, “our”, or “us”) operates the website [tirthas.in] (the “Website”) under the brand TIRTHAS™ Farm Store. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our Website, purchase our products, or interact with our services.
By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using our Website.
1. Information We Collect
When you use our Website or services, we may collect the following types of information:
a) Personal Information
- Name, email address, phone number, billing and shipping address.
- Payment information (processed securely by third-party payment gateways; we do not store your card details).
- Account login details if you register on our Website.
b) Non-Personal Information
- Browser type, operating system, IP address, and device information.
- Cookies, session data, and browsing behavior on our Website.
- Analytics data (via tools such as Google Analytics) to understand user trends.
c) Transaction Information
- Purchase history, order details, delivery preferences, and customer support interactions.
2. How We Use Your Information
We use the collected information for purposes including:
- Processing and fulfilling your orders.
- Providing customer service and responding to your queries.
- Improving Website functionality, user experience, and product offerings.
- Sending you order confirmations, shipping updates, and related communications.
- Offering promotions, discounts, newsletters, or marketing communications (you may opt-out anytime).
- Ensuring compliance with legal and regulatory requirements.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share information with:
- Service Providers: Logistics partners, payment processors, IT service providers who assist us in delivering products and services.
- Legal Authorities: When required by law, regulation, or to protect our legal rights.
- Business Transfers: In case of merger, acquisition, or sale of assets, your data may be transferred.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and login details.
- Improve Website performance and personalization.
- Deliver relevant advertisements and offers.
You may choose to disable cookies in your browser settings, but some features of the Website may not function properly.
5. Data Security
We implement industry-standard security measures to protect your information, including:
- SSL encryption for data transmission.
- Restricted access to personal information on a need-to-know basis.
- Use of secure third-party payment gateways for transactions.
While we take reasonable precautions, no method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on applicable laws, you may have the following rights:
- Access and review your personal information.
- Correct or update your details.
- Request deletion of your account or data (subject to legal and transactional requirements).
- Opt-out of marketing communications.
For exercising your rights, please contact us at support@tirthas.in.
7. Children’s Privacy
Our Website and services are not directed at individuals under the age of 18. We do not knowingly collect data from children. If you believe a child has provided personal data, please contact us, and we will delete it.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.
9. Retention of Information
We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.
10. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this page periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Tirtha Agro & Foods
Email: support@tirthas.in
Phone: +91-93225 81522
Address: Shop No. 5, Nakshtra Green City, Sainagar, Jalochi, Baramati 413133